From: FAQ | Date:2019/8/2 | Hit:

Q1: Are you a factory or trading company? 
We are a factory manufacturer.

Q2: How do you offer samples?
For standards product, We offer 1 to 2 pcs samples in certain quantity and delivery within 7-15days, charged to customer.

For new design, We offer 1 to 2 pcs samples in certain quantity and delivery within 25-90days, charged to customer.
Q3: What is your delivery time?
Sample order: 7-15 working days
Mass   order:  25-35 days after 30% deposit received
Q4: What is your payment term?
Payment shall be 50% deposit by TT, 50% TT before shipment. Or L/C will be considered.

Q5: What is your warranty?
We offer 1-2 year warranty.
Q6: What is your MOQ?
For 7segment led displays, usually our MOQ is 2000pcs, but we also accept sample order for trial.

For led displays for gas station and bus route destination, usually our MOQ is 50pcs, but we also accept sample order for trial.

Q7: Can your factory make the lights based on customers' design?
Yes, we offer OEM and ODM service; we have professional engineers for R&D.
Q8: Where is your factory? How can I get there? 
Our factory is located in  Hangzhou, Zhejiang Province,about 1 hours by train from Shanghai;2 hours by plane from Guangzhou.  Welcome to visit our factory!  


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